Create Audience by Contact sources criteria

The CareCloud platform acts as a central repository for customer information. CareCloud collects customer data from various sources, including an e-commerce site, mobile apps, the web, the loyalty program microsite, the sales kiosk, the omnichannel campaign, newsletters, partner sites, and more. In CareCloud, each customer has a linked source (or multiple sources) from which their data was transferred. Customer contact source is one of the fundamental parameters of customer segmentation.

Select the Contact sources criteria.

The Contact sources criteria will appear.

Select one or more contact sources.