Actions
Action is an step of the workflow executing an action. The action nodes are responsible for performing the key steps such as sending e-mail, assigning voucher, etc.
Key terms: Customer Account - Event - Segment - Vouchers
To add an action node, click on the "Add New Node" icon.
Window with all nodes will appear. Actions are Assign event to customer, Assign rewards points to customer, Add customer into segment, Remove customer from segment, Send SMS, Send E-mail, Send PUSH notification, Send E-mail with virtual e-card, Delete customer, Send E-mail to business unit, and Assign campaign voucher.
Assign Event to Customer
Assign a defined event to the customer account. Learn how to use this action here.
Assign rewards points to customer
Assign rewards points to the customer account. Learn how to use this action here.
Add Customer into Segment
Add customer account to defined customer segment. Learn how to use this action here.
Remove Customer from Segment
Remove customer account from defined customer segment. Learn how to use this action here.
Send SMS
Send personalized SMS templates. Learn how to use this action here.
Send E-mail
Send personalized e-mail templates. Learn how to use this action here.
Send E-mail to Business Unit
Send an e-mail notification to a business unit or to a fixed e-mail adress. You can choose from Favourite store, Registration store and more. Learn how to use this action here.
Send PUSH Notification
Send personalized PUSH notifications. Learn how to use this action here.
Email with Virtual E-card
Send a personalized e-mail with an electronical card. Learn how to use this action here.
Delete Customer
Delete the customer account. Learn how to use this action here.
Assign Campaign Voucher
Assign a campaign voucher to the customer account. Learn how to use this action here.