If you’re tracking your customers' abandoned carts, you can use incentives to encourage them to complete their purchases.
This process requires that your e-shop provider send us information about abandoned carts as an event via our API.
Your e-shop provider must also generate a series of voucher codes for you to distribute to customers. The customer will receive a voucher code via CareCloud and use it to get a discount on the e-shop.
Let´s look at how to create a voucher incentives for purchase completion in three steps:
Learn how to create a simple reward for yoour customers here.
Find out how to add the reward into the email template here.
Finally, learn how to create a simple worklfow that will send those email with the reward to the right customers here.